Jen Gorfine
- Total activity 19
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Activity overview
Latest activity by Jen Gorfine-
Jen Gorfine created a post,
Test post!
Wow, my first post
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Jen Gorfine created an article,
The Little Prince
by Antoine de Saint-ExupérySource: One More LibraryChapter 1When I was six years old, I once saw a magnificent picture in a book on the virgin forest called "Stories of Life." It was a boa constric...
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Jen Gorfine created an article,
Test article for different content and text types
OverviewThis article is intended to be viewed within the Agent Workspace Knowledge pane, in order to test how the different types of content behave at different pane sizes.For example, here's a par...
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Jen Gorfine commented,
This is my first comment!
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Jen Gorfine created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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Jen Gorfine created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Jen Gorfine created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Jen Gorfine created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Jen Gorfine created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Jen Gorfine created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...